Water Meter Replacement Program

In August 2022, the City will be implementing a mandatory water meter replacement program. This program will be conducted in phases over the next several years. The replacement takes approximately 25 to 45 minutes and there is no cost to the homeowner. Most water meters were installed in 2008, and are nearing the end of their lifespan. 


The new water meter system is highly accurate and includes additional functionality allowing residents to monitor their use via a smart phone app or computer. It includes features like: 


  • Tracking water usage on a customizable dashboard 
  • Setting up alerts for possible water leaks
  • Monitoring of temperature and precipitation to manage irrigation and potential frost issues 

The City’s contractor, Midwest Testing, will be installing the meters. They will also be inspecting your water line and sump pump.  You will receive a letter approximately two weeks prior to your required replacement date. That letter will include instructions on how to schedule the appointment to replace your water meter. 


St. Joseph City Code 401.15 states that the service connection for water and sewer are the responsibility of the owner. This includes the water service line that runs from the street to your home, along with the shut off valve. Replacement of the water meter is considered normal maintenance. 

Cross-Connections and Sump Pumps

Part of the process of installing your new water meter will be checking water cross-connections and sump pump discharge connections.

A cross-connection is any temporary or permanent connection between the potable (i.e., drinking) water system and another source containing non-potable water or other substances that could contaminate your drinking water if a backflow condition occurs.

Sump pumps are not allowed to drain into the City's sanitary sewer system. While this might seem like an easier option than running a discharge tube from the sump pump to the exterior, it is illegal when the home is connected to the city sewer. During larger storm events, the sewage treatment facilities can be overloaded causing either sewage backups into peoples' homes, or the sewage water only gets partially treated before being dumped into local streams and rivers.

 Brochure Regarding Cross-Connection Hazards